It would be best if you could provide them with a screenshot and recording of your specific issue. On the off chance, if your issue is still not fixed then we recommend that you try contacting the Razer team. This will maximize your chances of getting the Synapse tool to update to the latest version. If it is still not working then you should move the router closer to your computer system to improve the overall signal strength. Once the power source is plugged in you can go and try updating the Razer Synapse. To do so, just unplug the power source for about 30 seconds and plug it back in. The first fix we recommend is that you power cycle your router once. If you have tried both of the above-mentioned fixes but the update is still not working then there is likely something wrong with the network. Once logged into the admin panel you need to navigate to the AI Protection settings and disable the “Block dangerous website feature” After that just wait for 5 minutes and try updating your Razer Synapse. To do so, you need to open up your browser and type in the address into the URL bar. Luckily, to get around this problem all you have to do is open up the gateway address of your router. This is why you’re unable to get updates on your computer system. Sometimes this feature can malfunction and stops some of your programs like Razer Synapse from communicating with the Razer Servers. One of the reasons why users run into this issue is that their routers won’t allow them to access dangerous websites. Once you’re done just log into the updated version of Synapse and start configuring your Razer devices. If you’re unable to delete the synapse folder then you should reboot your PC once again and try to remove the folder. You should face no further issues in updating your Synapse tool.Ī few things to keep in mind, you need to delete the Synapse folder from the program data otherwise this fix won’t work. Then reboot your computer system again and download the latest update from the Razer Official website. From there you need to delete the Synapse folder. After removing it you need to restart your computer system once and open up program data. To do this you ended to first uninstall the Razer Synapse from the control panel. The best possible fix that worked out for most users was manually installing the update onto their computer system. How to Fix Razer Synapse Update Not Working? If you’re in a similar situation then here are a few fixes you can follow to troubleshoot this problem. It can be quite annoying especially when there are some bugs in your current Synapse version. The overall interface is quite easy to use and you can browse through hundreds of features to help you manage your devices easily.Ī lot of users have recently been having issues with the Synapse not updating properly. It gets frequent updates, which include interface improvements and minor bug fixes that might be affecting your gaming experience. Razer Synapse will help you manage all of your Razer products from one palace.
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